Telemarketing is a proven and effective method of targeting your clients and prospects. Not to be confused with telesales, telemarketing can play a vital part in the development of your company when it is used correctly. When you use our telemarketing services for your business, we will create the right mix, allowing your business to prosper. Unprofessional tele-marketing will not just lose you valuable time and money; it can actually damage your business reputation and prospects.
The difference between business to business telemarketing and telesales cannot be expressed enough. Whereas a telesales assistant may call hundreds of numbers every day, very few of these will result in sales. Telemarketing between businesses, is a more complex process that requires a highly professional telephone manner, flexibility in conversation that will certainly not be read from a script, and the ability to call decision makers from other businesses and establish a level of credibility and trust.
Our team of telemarketing experts has the knowledge and experience required to integrate telemarketing into the broader sales plan for your company. We aim to never cold-call your customers, having strategically sent them a press release, advertisement, or some other marketing material prior to our first contact call. Our integrated telemarketing programme can develop lead generation, seek growth in the marketplace, and it will always maximize your ROI.
Prior to embarking on your telemarketing campaign, our highly trained experts will gather together all the vital information necessary and make the necessary checks to ensure all data is correct and up to date. This data enhancement process is just one of the services we offer within our telemarketing packages. Our telemarketing services include:
- Appointment setting
- Lead generation and nurturing
- Multi-lingual agents
- Pipeline management
- Event recruitment
- Market research
- Inbound call handling
- IT services
- Database services including creation and management
An example of our bespoke telemarketing package for your business would start with the design and development of your sales brochure. From here we would move on to issue press releases and send out direct marketing materials. Once these stages are firmly in place we then go on to make the crucial telemarketing calls and sales appointment, following up where necessary to secure sales. Lastly, our excellent aftersales support will include testimonials for your websites, further press releases, and more.